Health Services

Nancy Dingwall Health and Counselling Centre

The Nancy Dingwall Health and Counselling Centre is now located in the MacDonald Residence temporarily and all appointments will be held in that location while construction takes place. It will later return to a permanent home in the renovated Canada Games Complex.

The centre offers confidential health services to registered students, staff and faculty. The Nancy Dingwall Health and Counselling Centre is a collaborative health care centre with nurses (including a mental health nurse), physicians and counsellors on site working together to meet the needs of our patients.

Collaborative care means working together. When you call the Nancy Dingwall Health and Counselling Centre, a nurse will do an assessment then assist you with a plan of care and next steps.

To make an inquiry or appointment:

Call 902-563-1359 or email healthservices@cbu.ca

Mission Statement

Cape Breton University is committed to providing quality health care and services to meet the needs of students, faculty and staff. We strive to promote and enhance the good health and well-being of the university community.

In Case of Emergency

In the event of emergency, please go to the nearest Emergency Department

In Sydney, the Emergency Department is located at the Cape Breton Regional Hospital

1482, George Street

Sydney, NS B1P 1P3
OR call 911

Mental health and addiction crisis line 1-888-429-8167 available 24/7

For help finding local resources or to talk with a counselor call 211 available 24/7

To speak with a registered nurse call 811 available 24/7

Hours of Operation

Nancy Dingwall Health and Counselling Centre

Monday – Friday from 8:30am-4:30pm
Thursday from 8:30am-8:30pm

Blood Collection and/or Anonymous STI Testing Walk-in Service

Monday, Wednesday and Thursday from 9:00am – 2:00pm, no appointment necessary.

Cancellation Policy

The Nancy Dingwall Health and Counselling Centre strives to provide exceptional care to our students, staff and faculty. We aim to provide care in ways that best meet your needs and schedules. However, missed clinic appointments impact our ability to provide quality services.

If you need to cancel or reschedule your appointment, please call or email at least 24 hours in advance and office staff will reschedule your appointment during clinic hours. Missed appointments with less than 24 hours notice for physician services will result in a $50.00 “no show” charge.

If you are calling after hours, please leave a message with details including your name and contact information. If you arrive to an appointment more than 10 minutes late, we may cancel or reschedule your appointment unless you notify us that you are running late.

International Student Health Insurance Policy Holders (Guard.Me)

Student Policy Holders are responsible for ensuring that visits to the doctor, or applicable diagnostic testing (i.e x-ray, blood collection, ultrasound and prescriptions) are covered under your policy.

Please be aware that this policy does not cover everything and has exclusions and conditions. Students should carefully read and understand the policy when they receive it. If you are not covered, there will be a charge.

Please refer to your written policy  or visit www.guard.me/cbu.

International Students who carry Guard.Me for Health Insurance have the option of using a mobileDOCTOR, which connects you with a doctor from your computer or mobile device 24/7. These doctors can provide advice, diagnoses and prescriptions online. For more information on mobileDOCTOR, click here.

Staff

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