Registrar’s Office

Office of the Registrar

Hours of Operation (Marvin Harvey Building)

Monday – Friday, 9:00am – 4:00pm
Office closes daily from 12:30-1:30pm

Contact Information

Email: enrolment@cbu.ca
Phone: 902-563-1330
Note: Due to a high volume of requests, it may take 3-5 business days to receive a response.

Frequent Service Requests

Current or former CBU students who require any of the following documents and/or services must submit a service request. Please allow three to five business days for processing these requests. Many of the requests below can only be made through our CBU virtual form and most of these services are not available for walk in. Documents and services include:

Proof of Enrolment Letter
Transcript
Parchment Replacement
Program Change (New Students)
Program Change (Current Students)
Declare an Area of Study
Change of Information (Current Students)
Program Reactivation
Supplemental Exam Request

SUBMIT YOUR CBU SERVICE REQUEST HERE

Students may also separately submit an application to Appeal an Academic Decision.

Note: The deadline for Fall 2022 Appeals deadline was January 20, 2023.

For all other items that do not fall into the categories on this page, please email enrolment@cbu.ca.

Additional Support Services and Information

Registration for Spring/Summer 2023 will open in March 2023

Students will be notified in advance once the Spring 2023 Schedule goes live to review. Some programs may have limited Registration Periods due to course availability.

The Registrar’s Office at Cape Breton University provides a wide range of administrative, and systems support services to students, faculty, and staff. Many of our Services can be found by using the CBU ServiceHub.

In addition, the Registrar is the University’s chief record keeper and overseer of the academic regulations. The department is responsible for the creation, maintenance and safeguarding of all student records. Admissions, registrations, recording of course outcomes and verification and issuing of credentials occurs under the Registrar’s supervision.

Located in the Marvin Harvey Building, the department is also responsible for:

Canadian and International Admissions (See also: CBU.ca/Admissions or Contact: admissions@cbu.ca)
Information on Transfer Credits and Articulation Agreements (Contact: Transfer_Credits@cbu.ca)
The publication of the Academic Calendar
Advice on understanding our systems and Academic Policies including:
- Academic Performance Review
- Academic Integrity Policy
- Exam Regulations
Degree Audit and Academic Progression, check your progress in your Compass Student Account
Program Changes
Produce the Dean’s List
Convocation/Graduation

Students sitting in CBU courtyard near residence buildings.

COMPASS STUDENT ACCOUNT

IMPORTANT DATES

PAYMENT OPTIONS

Information on Requests for 3rd Party Forms

A 3rd Party form is a form from outside Cape Breton University that requires confirmation of registration by a member of the Registrar’s office. A 3rd Party form is one where the form itself must be submitted and a Proof of Enrolment Letter cannot be used in place. These forms can include, but not limited to, Canada Pension Plan (CPP), Canada Pension Plan Disability (CPPD), Registered Education Saving Plan (RESP), etc.

Students have two options on how they can submit a 3rd party form to be completed by the Registrar’s office- in person, or via email. The student’s portion must be completed filled out before the Registrar’s office can verify and complete its portion of the form.

Students can bring all pages of the form to the Registrar’s office on campus to be filled out in person. Typically, the form will be filled out immediately and given back to the student who will then need to submit it to wherever it must go. Alternatively, students can email all pages of the form to enrolment@cbu.ca. The Registrar’s office staff will verify the information and complete their portion of the form before emailing it back to the student’s email address. If the student requires the completed form to be sent directly to a separate person, they must specifically state the person and email address in their original email to enrolment@cbu.ca. In this instance, the completed form will be sent to the separate email address and the student will be cc’d to confirm that it has been sent.

Please note: The Registrar’s office may need to adjust information on the form to confirm that it is correct. In this instance they will change and initial to indicate the confirmed change. As well, if a required field is not completed by the student, the Registrar’s office may need to send it back to the student to complete before they can verify and complete their own section of the form.