Health Services

Nancy Dingwall Health and Counselling Centre

The Nancy Dingwall Health and Counselling Centre (NDHCC) is located in the newly renovated Kehoe Forum, across from CBU’s residences.

Cape Breton University is committed to providing quality health care and services to meet the needs of students, faculty and staff. We strive to promote and enhance the good health and well-being of the university community. The NDHCC offers confidential health services to registered students, staff and faculty can access these services if they do not have primary care and are on the 811 waitlist. The NDHCC is a collaborative health care centre with nurses (including a mental health nurse), physicians and counsellors on site working together to meet the needs of our patients.

To make an inquiry or appointment:

Phone: 902-563-1359
Fax: 902-563-1444
Email: healthservices@cbu.ca

Hours of Operation

Nancy Dingwall Health and Counselling Centre

Monday – Thursday: 8:30am – 8:30pm
Friday: 8:30am – 4:30pm

Staff List

You can review a full list of Health Services staff here.

In Case of Emergency

If you are experiencing an emergency, please go to the nearest Emergency Department.

Sydney Location
Cape Breton Regional Hospital
1482 George Street
Sydney, NS B1P 1P3

Or dial 911 immediately.

24/7 Crisis & Support Lines

Mental Health & Addictions Crisis Line: 1-888-429-8167 (available 24/7)
211: Connect with local resources or speak with a trained counselor (available 24/7)
811: Speak with a registered nurse for health advice (available 24/7)

Mental Health Services & Resources

CBU recognizes the importance of mental health and its impact on academic success. CBU is committed to supporting students as they develop skills to prioritize and enhance their wellbeing and cope with varying challenges. We strongly encourage all students to take advantage of the mental health resources available to them!

Cancellation Policy

The Nancy Dingwall Health and Counselling Centre strives to provide exceptional care to our students, staff and faculty. We aim to provide care in ways that best meet your needs and schedules. However, missed clinic appointments impact our ability to provide quality services.

If you need to cancel or reschedule your appointment, please call or email at least 24 hours in advance and office staff will reschedule your appointment during clinic hours. Missed appointments with less than 24 hours notice for physician services will result in a $50.00 “no show” charge.

If you are calling after hours, please leave a message with details including your name and contact information. If you arrive to an appointment more than 10 minutes late, we may cancel or reschedule your appointment unless you notify us that you are running late.

International Student Health Insurance Policy Holders (Guard.Me)

Student Policy Holders are responsible for ensuring that visits to the doctor, or applicable diagnostic testing (i.e x-ray, ultrasound and prescriptions) are covered under your policy.

Please be aware that this policy does not cover everything and has exclusions and conditions. Students should carefully read and understand the policy when they receive it. If you are not covered, there will be a charge.

Please refer to your written policy, visit www.guard.me/cbu or CBU’s International Student Health Insurance webpage for more information.

For additional assistance, please reach out to internationaloffice@cbu.ca

mobileDOCTOR

International Students who carry Guard.Me for Health Insurance have the option of using a mobileDOCTOR, which connects you with a doctor from your computer or mobile device 24/7. These doctors can provide advice, diagnoses and prescriptions online.