Registrar’s Office
Welcome to the Office of the Registrar
The Registrar’s Office is your source for a wide range of academic services and information and are responsible for maintaining the integrity of your official academic record. We strive to provide high-quality services to the entire University community: students, faculty, administrators, graduates and the general public. The Office of the Registrar provides information on things like services, courses, resources, exams, grades, graduation, academic integrity and academic appeals. This site provides the latest news and updates, as well as hours of operation. As your primary source of information, we help you navigate the admissions process, course enrolment, tuition fees and academic progression. The Office of the Registrar and Admissions is the intersection of key administrative processes that are vital for student success and the academic life of the university.
Hours of Operation and Contact Information
Please be advised that Summer hours will be in effect from June 29th, 2026 – August 21st, 2026, inclusive.
Hours: Monday – Thursday: 9:00am – 4:00pm, Friday: 9:00am – 12:00pm.
Regular hours will resume on August 24, 2026: Monday – Friday – 9:00am – 4:00pm.
Location: Marvin Harvey Building
Email: enrolment@cbu.ca
Phone: 902-563-1330
Note: Due to a high volume of requests, it may take 3-5 business days to receive a response.
Frequent Service Requests
Note: Students must have a valid CBU ID to access services.
Current or former CBU students who require any of the following documents and/or services must submit a service request. Typical processing time is estimated at 3-5 business days (plus delivery time), but can exceed 5 business days during peak times (September, January, & May). Many of the requests below can only be made through our CBU virtual form and most of these services are not available for walk in. Documents and services include:
- Proof of Enrolment Letter
- Transcript
- Parchment Replacement
- Program Change (New Students)
- Program Change (Current Students)
- Declare an Area of Study
- Change of Information (Current Students)
- Program Reactivation
- Supplemental Exam Request
- Degree Audit Request
- Letter of Completion Request
- Appeals: Final Grades & Academic Performance
- Leave of Absence (International Students Only)
For all other items that do not fall into the categories on this page, please email enrolment@cbu.ca.
Registrar Office Support Services and Information
The Registrar’s Office at CBU provides a wide range of administrative, and systems support services to students, faculty, and staff. Many of our Services can be found by using the CBU ServiceHub.
In addition, the Registrar is the University’s chief record keeper and overseer of the academic regulations. The department is responsible for:
- Canadian and International Admissions (See also: CBU.ca/Admissions or Contact: admissions@cbu.ca)
- Information on Transfer Credits and Articulation Agreements (Contact: Transfer_Credits@cbu.ca)
- The publication of the Academic Calendar
- Advice on understanding our systems and Academic Policies including:
- Academic Performance Review
- Academic Integrity Policy
- Exam Regulations
- Degree Audit and Academic Progression, check your progress in your Compass Student Account
- Program Changes
- Dean’s List
- Convocation/Graduation
- Student Records
- Registration
- Record of Course Outcomes
- Verification and issuing of credentials
Related Contacts
Tanya Andrews
Associate Registrar, Admissions & Service Delivery
Registrar's Office
Tanya_Andrews@cbu.ca
902-563-1117
Becky Chisholm
Associate VP, Student Experience & University Registrar
Student Experience
becky_chisholm@cbu.ca
902-563-1638
Shannon Garnier
Associate Registrar, Records, Reg & Service Delivery
Registrar's Office
Shannon_Garnier@cbu.ca
902-563-1186
Holly MacDonald
Assistant Registrar, Student Retention & Academic Services
Registrar's Office
Holly_MacDonald@cbu.ca
Quick Links
- Academic Calendar
- Academic Calendar Archives
- Academic Timetable
- Admissions
- Authorized Leave of Absence Policy (LOA) for International Students
- CBU ServiceHub
- Convocation
- Dean’s List
- Exam Information
- Forms
- Important Dates
- MyCreds™
- Registration
- RO Service Request Form
- Policies
- Program Change Information
- Transfer to CBU
- Tuition & Fees
- Waitlist Information
