IT Help Desk

The IT Help Desk is the first point of contact for IT Services and offers a variety of technical services, such as:

  • Assistance with usernames and passwords to access the CBU network, Moodle, Compass
  • Support for internet access using your personal computer or laptop in the various public access areas on campus, including from the CBU campus wide WiFi network, or in residence
  • Email support
  • General software support for lab installed software
  • Audio-visual questions and support
  • Telephone and wireless support
  • Logging Service Requests

Help Desk Hours

Contact: 902-563-1123 or helpdesk@cbu.ca

Regular Hours

  • Monday – Thursday  8:00am – 10:00pm
  • Friday: 8:00am – 6:00 pm

May 1st – July 28th Hours (2023)

  • Monday – Thursday  8:00am – 8:00pm
  • Friday: 8:00am – 6:00 pm

July 31st – August 25th (2023)

  • Monday – Friday  8:00am – 4:00pm

Note: Closures for Holidays will be in accordance with the University’s Important Dates Calendar. Changes to Regular Hours will be posted on this page and at the Help Desk.

Quicklinks