IT Help Desk
The IT Help Desk is the first point of contact for IT Services and offers a variety of technical services, such as:
- Assistance with usernames and passwords to access the CBU network, Moodle, Compass
- Support for internet access using your personal computer or laptop in the various public access areas on campus, including from the CBU campus wide WiFi network, or in residence
- Email support
- General software support for lab installed software
- Audio-visual questions and support
- Telephone and wireless support
- Logging Service Requests
Help Desk Hours
Contact: 902-563-1123 or helpdesk@cbu.ca
Regular Hours
- Monday – Thursday 8:00am – 10:00pm
- Friday: 8:00am – 6:00 pm
May 1st – July 28th Hours (2023)
- Monday – Thursday 8:00am – 8:00pm
- Friday: 8:00am – 6:00 pm
July 31st – August 25th (2023)
- Monday – Friday 8:00am – 4:00pm
Note: Closures for Holidays will be in accordance with the University’s Important Dates Calendar. Changes to Regular Hours will be posted on this page and at the Help Desk.