IT Service Desk

The IT Service Desk is the first point of contact for IT Services and offers a variety of technical services, such as:

• Assistance with usernames and passwords to access the CBU network, Moodle, Compass
• Support for internet access using your personal computer or laptop in the various public access areas on campus, including from the CBU campus wide WiFi network, or in residence
• Email support
• General software support for lab installed software
• Audio-visual questions and support
• Telephone and wireless support
• Logging Service Requests

Contact: 902-563-1123 or IT_Services@cbu.ca

IT Service Desk Hours

September 2 – Onward

Monday to Thursday

8:00am – 5:30pm

Friday

8:00am – 4:30pm

December 2025

Monday to Friday

8:00am – 4:30pm

December 22/23: 8:00am – 4:00pm

Extended Online Coverage for Exams outside of Regular Hours

Saturday, December 13: 8:00am – 12:00pm & 1:30pm – 5:00pm

Tuesday, December 16: 6:30pm – 10:00pm

Wednesday, December 17: 6:30pm – 10:00pm

April 7 – July 31st

Monday to Friday

8:00am – 4:30pm

August 4 – August 28

Monday to Friday

8:00am – 4:00pm

 

 

Note: Closures for Holidays will be in accordance with the University’s Important Dates Calendar. Changes to Regular Hours will be posted on this page and at the Service Desk.