IT Service Desk

The IT Service Desk is the first point of contact for IT Services and offers a variety of technical services, such as:

• Assistance with usernames and passwords to access the CBU network, Moodle, Compass
• Support for internet access using your personal computer or laptop in the various public access areas on campus, including from the CBU campus wide WiFi network, or in residence
• Email support
• General software support for lab installed software
• Audio-visual questions and support
• Telephone and wireless support
• Logging Service Requests

Contact: 902-563-1123 or IT_Services@cbu.ca

IT Service Desk Hours

April 28 – August 1st

Monday to Friday

8:00am – 4:30pm

August 5 – August 29

Monday to Friday

8:00am – 4:00pm

September 2 – Onward

Monday to Thursday

8:00am – 5:30pm

Friday

8:00am – 4:30pm

Smart Card Office Hours

Monday to Friday

8:30am – 4:00pm; Closed 12:00pm -1:00pm

Smart Card Special Hours & Location September 3-12

A pop-up card printing station will be setup at The Student Commons (former Bookstore location near the Cafeteria) during the first two weeks of classes! Stop by to pick up your online submission or get your card printed if you’ve never had one before.

September 3 & 4 – Extended Hours!

8:30am – 5:00pm

September 5 and 8 – 12

8:30am – 4:00pm

 

Note: Closures for Holidays will be in accordance with the University’s Important Dates Calendar. Changes to Regular Hours will be posted on this page and at the Service Desk.