Work Order System

How to Use the Work Order System

WORK ORDER REQUEST FORM

 

New User

  • Click on the above link to log into the Work Order System and access the Work Order Request Form. You will need your CBU email and you will need a password. This system is separate from your official CBU credentials. Follow the steps below to create a password:
    • Navigate to “Never Submitted a Request? Register here” at the bottom of the page, even if you previously submitted a request on the former work order system.
    • When prompted, enter CBU’s Account Number “37827584”.
    • Once you have entered your CBU email and created a password, you must fill out a work order form and submit this to activate your new password.
    • Each time you wish to submit a work order, you will need to use the form password “CBU-workorder” to submit your request. This password is case sensitive.
    • First-time users will need to fill in the complete form the first time you submit one, but this information will be stored for future submissions.
    • Click on the “submit” button on the bottom to complete your request.

Registered User

  • Already have a password? Login using your registered email and Work Order System password.
    • Each time you wish to submit a work order, you will need to use the form password “CBU-workorder” to submit your request. This password is case sensitive.
    • Click on the “submit” button on the bottom to complete your request.

Notes

  • CBU and other email addresses are accepted. The Work Order System credentials are separate from official CBU credentials.
  • You can check the status of your work order at any time by logging in and using the drop down list in the work order system.
  • Work orders are checked regularly and assigned to the appropriate staff in a timely fashion.   Certain types of requests are handled within specific timelines, and requesters should make every attempt to provide adequate notice in advance of their needs.
  • Work orders for setups and events should not be submitted until the booking request for the venue has been approved by Conference Services.
  • During the heating season, deliveries are generally carried out on Tuesday and Thursday evenings, unless time permits during the workday.

Troubleshooting

  • When you try to login with the information, restart your internet or clear your cookies if you have difficulty.
  • Access this School Dude Resource page for help.