Tech Mate
Role
Tech Mates provide one-on-one and group support to people with sight loss learning how to use their smart devices. Training will be provided to the volunteer by CNIB in terms of best practices for assisting someone with sight loss and on the use of some sight loss specific functions and apps; however much of what Tech Mates help with is relatively simple (setting up emails, basic computer skills, etc.)
Duties
· Provide hands-on tech support to people learning to use their computer or other smart devices in their home or at the CNIB Office
· Assist in the delivery of in-person and virtual trainings and demonstrations
· Provide administrative support to CNIB Technology programs including packing and deploying donated smart phones to participants who need them
· Contact interested participants to share with them the supports available
Commitment
· Due to the initial training required, we prefer a minimum of a four-month commitment.
· 1 to 3 hours weekly at times that are convenient for you and the individual you’re helping
· This role is filled easier by someone with a vehicle as travel to people’s homes is required; this is not a mandatory requirement, however.
Work Environment
· Volunteers in the HRM may provide one-on-one support in clients’ homes or in the office; they may also provide group support in-person or virtually
· Volunteers throughout Nova Scotia would provide one-on-one support in clients’ homes or at a mutually convenient location; they can also support virtual group learning
· In this position, it is likely that you will touch a person’s hand as hand-over-hand training is at times best.
Anyone interested should email jeff.deviller@cnib.ca to receive the application and next steps!