SUMMER 2023 CO-OP: Member Service Representative

Member Service Representative Co-op Student (April 15-August 31, 2023)

Are you a friendly, outgoing person who can build long-term business relationships and enjoys making a
difference in your community? Are you a self-starter who can see opportunities and offer great solutions?
Then we want to hear from you!

Our Member Service Representatives play a key role in delivering exceptional service to our members by
providing a personalized and engaging member experience for every member every time. When you come
work with us, you’re welcomed as part of our professional team working collaboratively toward common
goals. As a Co-op student with Sydney Credit Union, you will not only gain valuable experience in the
Financial Industry, but if successful, you may also have the opportunity to return to us when you graduate
and start your professional career.

Responsibilities in this role:

• Start conversations with members to determine their needs and connect them with the most
  suitable products and services.
• Promote our products and services as well as participate in branch campaigns and initiatives.
• Use your knowledge of our products and services to offer solutions.
• Process various financial transactions and balance daily work in an efficient and accurate manner.
• Respond to member inquiries and resolve any concerns or discrepancies.
• Demonstrate a team approach and provide support to the Front-Line team.

You have…

• An interest in pursuing a career in the financial industry.
• Superior customer service and business development skills.
• Proven ability to achieve and exceed business/sales objectives.
• An outgoing and self-motivated nature with strong work ethics.
• Demonstrated critical thinking and problem-solving skills.
• Proven history of accuracy and high attention to details. (data entry, paperwork, cash balancing)
• Superior communication and time management skills.
• An interest in working for an organization committed to the local community.

We offer…

• Outstanding culture and opportunity to join an engaged and community-focused team.
• Customized training and opportunities for personal development.
• $20.00/hr (If you live more than 100 km from Sydney Credit Union you may also be eligible for $1000
  relocation assistance through the Co-op Education Incentive program)

How to apply…
If this opportunity aligns with your professional goals, please email your resume and cover letter in Microsoft
Word or PDF format to  student_jobs@cbu.ca

Applications will be accepted until Thursday,
March 16, 2023.