RECENT OR POTENTIAL GRADS: Business Sys. Analysis Senior Specialist

  • Location: Halifax, NS

Business Sys. Analysis Senior Specialist

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Position Responsibilities:

  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and a workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), Use Cases, GUI, Screen, and Interface designs)
  • Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Be the liaison between the business units, technology teams, and support teams.
  • Analyzes business and user needs, documents requirements, and revises existing system logic difficulties.
  • Implement systems applications and tests end-user processes.
  • Creates/delivers correspondence, presentations, and other materials for end-user training.
  • Responds to client inquiries involving application questions.
  • Develops customized queries and reports utilizing complex table matrices.
  • Interacts with clients, internal and external, acting as a key liaison between business and technology areas.
  • Documents business rules / functional requirements to support system enhancements.
  • Oversees external product vendors’ performance and collaborates on future system enhancements.


  • Experience or interest in being a Business Systems Analyst
  • University Degree in Information Systems; Computer Science; Business or Similar Related programs.
  • Understanding of IT Systems environment
  • Experience or knowledge within a Healthcare/Insurance environment is nice to have
  • Ability to work independently with users to define concepts and under the direction of project managers
  • Analytical and product management skills required, including an understanding of how to interpret customer business needs and translate them into the application and operational requirements.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
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