Use the following steps to access Azure AD Self-Service Password Reset (SSPR) and get back into your CBU account.
2.) Enter your University User ID (e.g., firstname.lastname@example.org or email@example.com).
You must prove you aren’t a robot by entering the characters you see on the screen, and then select Next.
3.) Choose an authentication method. CBU’s preferred authentication method is the Authenticator app). After you have chosen your authentication method, you must authenticate yourself. Once you provide the correct responses, you can select Next.
4.) On the Choose a new password page, enter a new password, confirm your password, and then select Finish.
5.) When you see the message Your password has been reset you can sign in with your new password.