University Degree in any of the following:
o Computer Engineering
o Computer Science
o Information Technology
o Networking Administration
o Systems Administration
Experience providing customer service, especially over the phone, and through Remote Desktop
Experience in Linux Storage Systems, Windows Storage Systems and Networking.
Experience with Linux RAID, ZFS, Storage Clustering and Software Defined Storage Applications would be considered a major asset
Experience Integrating Systems to an Existing Infrastructure
Experience with Video Security and Surveillance Systems
Strong Problem-solving skills and Troubleshooting
Strong verbal and written communication skills
Willingness to learn new things
Ability to think on your feet and take initiative
45 Drives will provide on-the-job training regarding company processes and procedures to the successful candidate.
Participating in pre-sale consultations between 45 Drives account managers and customers, assisting in designing and customizing the ideal storage solution for particular customer needs.
- Developing application based test environments in order to determine the right solution for existing and new storage infrastructure for our vast customer base.
- Providing customer service and technical advice to new and existing customers of varying degrees of technical skill, post-sale. This includes commissioning and maintenance of their storage solution.
- Maintaining, storing and retrieving technical documentation. We are a rapidly growing organization with ever-changing technology – your tenacity and organization skills will ensure we keep our documentation thorough and up to date.
- Providing feedback to Research and Development team regarding improvement to application design.
Above all else, we are looking for someone who enjoys taking initiative in order to help people and solve complex problems within a busy environment, where no two days are alike!
Besides a salary that ranges between $35,000 and $50,000 (for 40 hours per week), you will also enjoy the following benefits:
Medical, Dental, Life Insurance and Group Insurance Benefits after six months
Two weeks’ vacation (three weeks’ vacation at three years of employment; four weeks’ vacation at five years)
Company Pension Plan and cost-shared YMCA membership after six months
Upon joining 45 Drives, you will find a supportive team that encourages professional development. The company often hosts seasonal BBQs, learning lunches and staff events.
How to Apply:
Email your resume to firstname.lastname@example.org
Drop off your resume at our main building – 46 Wabana Court in Sydney, NS