Tell us your story. Don’t go unnoticed. Explain why you’re a winning candidate. Think “ICT Services” if you crave meaningful work and want to create change like we do.
The Information, Communication and Technology Services branch (ICT Services) of the Department of Internal Services is a leader in client focused service delivery. This branch is responsible for all NS Government departments, agencies, boards and commissions’ technology services and support, as well as supporting the NS Health Authority and IWK.
The scale and scope of what ICT Services does may surprise you. The rapid pace of change makes it business imperative for us to be smart and open-minded in the way we think about technology. The Province’s technology and business teams become more intertwined as new opportunities present themselves.
About Our Opportunity
The team would like to enhance its ability to report internally and to its stakeholders on service targets and levels.
To define a pulse of service deliveries provided to our clients, you will begin by conducting a review and scan to understand how others do service related reporting. Working within the Service Management tool, you’ll create a framework along with a reporting dashboard that includes real-time data, referencing a consolidation of our various avenues of data points of information into a source for upload into the tool.
You must be an under-graduate level student in the information technology discipline, registered in your school’s cooperative education program or require a workplace practicum compulsory for graduation from your school’s program.
You will possess excellent critical thinking skills and communication skills (both verbal and written). Strong documentation skills, problem solving, troubleshooting and analytic experience is also required. You will have solid interpersonal skills with the ability to work independently, as well as part of a team. Familiarity with technology, data and reporting is an asset.
Microsoft suite of products including SharePoint and Teams skills are also considered assets.
Overtime hours may be required.
Your learning and experience will include reviewing and appraising literature, gathering and synthesizing both qualitative and quantitative information; as well as engaging with partners of varying skillsets and across different programs, and applying frameworks to practical IT examples.
Pay Grade: HOURLY
Salary Range: $17.50 – $21.26 Hourly
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
For questions or concerns, please contact Competitions@novascotia.ca
This is a Co-op position. Please contact Student Placement Officer, Megan Ringer, for details. Megan_Ringer@cbu.ca