CBU CO-OP & ALL CBU STUDENTS – Sydney Credit Union, Member Services Representative, Summer Student


Sydney Credit Union is a progressive, full-service co-operative financial institution with more than 14,000 members and over $175 million in assets. That means that by banking at Sydney Credit Union, you are helping to enhance the economic and social well-being of where we live, as our surplus is kept here in the community. Check out any of our social media pages to see many of the events and organizations that we support!
Sydney Credit Union is currently accepting applications for the position of Member Services Representative (Summer Student) to provide high quality counter and telephone service to current and prospective members of the Credit Union. This is a 35 hour/week, 4 month term position from May-September, with the possibility of part-time hours during the rest of the year.

The Person:
The successful candidate will be currently enrolled in a business, or related, post-secondary education program plus have up to one year’s related experience and/or training; or an equivalent combination of education and experience. The incumbent will also have:
 Strong oral and written communication skills
 Proven ability to handle and balance cash
 Proven data entry skills
 Demonstrated proficiency in operating adding machines/calculators, fax machines, photocopiers and related equipment generally       found in a business office
 Demonstrated proficiency in the use of Microsoft Office applications (Word, Excel, Outlook)
 Proven ability to perform basic mathematical calculations with or without a calculator Initiative, enthusiasm and a willingness to         learn new skills and tasks would be essential attributes of the successful candidate, as well as a keen understanding and                           commitment to developing and nurturing member relations.


The Position:
Reporting to the Branch Manager, the Member Services Representative will be responsible for:
 Processing and balancing various financial transactions
 Updating member computer records
 Answering questions and assisting members in making the most effective usage of product and service offerings
 Presenting and explaining basic credit union products and services and advising members on the benefits of utilizing other Credit          Union products
 Resolving problems or discrepancies concerning member accounts within assigned limits
 Opening and closing safety deposit box accounts
 General office administration including filing of signature cards and other credit union documents
 Assisting and backing-up other team members and completing other duties as assigned

Application Details

Please send a resume and cover letter to careers@sydneycreditunion.com by Friday March 10, 2017.
Sydney Credit Union wishes to thank all applicants for their interest; however only those candidates selected for an interview will be contacted.