CBU CO-OP ONLY – Collections Contact Officer, Canada Revenue Agency


Canada Revenue Agency

Taxpayer Services and Debt Management

Notice of Job Opportunity – Co-op Student Placement

January to April  – 2018

Full time – 37.5 hours per week

You will be part of the Canada Revenue Agency’s (CRA) core business of tax administration revenue collection and benefits administration. You will work in an environment where people are committed to the values and principles of integrity, professionalism, respect, and co-operation.

If you have the ambition to face challenges and enjoy being on the cutting-edge of business practices, the CRA is the ideal place for you!


Within Taxpayer Services and Debt Management Division, you will be responsible for duties that include:

  • Administration of the Income Tax Act for the collection of outstanding accounts receivable
  • Locating non-compliant taxpayers and contacting taxpayers and their representatives
  • Requesting of information and information returns
  • This will include contacting clients by phone

Application Details

Salary Range:                    $13.47 – $21.64 per hour (dependent upon education and experience)

Location:                             Nova Scotia Tax Services Office – Halifax and Sydney Sites

Prerequisites:                   Pursuing a degree in accounting, finance, business administration or commerce.

Details:                                  Please specify if you are applying for a position in Sydney or Halifax or both.

Position could be for one 4 month term or one 8 month term.


  • Canadian Citizen or Permanent Resident of Canada
  • Proficiency with Microsoft Office
  • Excellent communication skills, both oral and written
  • Ability to work independently
  • Client Service skills
  • Analytical and problem solving skills


You may be assessed using one or more of the following tools:

  • Interview(s)
  • Reference check(s)
  • Written examination(s)
  • Employment Equity*

Conditions of Employment

  • Security Clearance: Reliability Status.

Placement Criteria

This process may be used to staff similar positions within Taxpayer Services and Debt Management Division.

All candidates must be available to attend the initial four week training program in Halifax or Sydney.  Training will take place in January 2018.

*The Canada Revenue Agency is committed to the values and principles of employment equity and strives to achieve a qualified workforce that is representative of the diversity of the public we serve.

Your response to the questions in this section are voluntary. Your response to these questions may be used to determine eligibility for employment equity-related initiatives for Aboriginal persons, persons with disabilities, and members of visible minority groups. Please note that a person may be a member of more than one designated employment equity group. You are encouraged to identify all those that apply in your cover letter.

  • Are you an Aboriginal person of Canada?
  • Are you a member of a visible minority group?
  • Are you a person with a disability?
  • Are you a women?
  • Please indicate in your cover letter how you meet the above requirements
  • Also, please indicate if you have previous work experience within the Federal Government

To Apply:  Please forward a resume, cover letter, and transcripts to: Jennifer_currie@cbu.ca by Wednesday, October 25th at 11:30pm.