BHTM STUDENTS ONLY – Room Attendant, Inverary Inn – Baddeck

Requirements

Title: Room Attendant

Reports To: Head Housekeeper

Summary

The Room Attendant will be responsible for ensuring our guest rooms and guest areas maintain a high standard of cleanliness, functionality and aesthetics. You will also be responsible for providing exceptional, personalized service to all our guests.

Core Competencies

  • Customer Focused
  • Excellent Eye for Detail
  • Excellent Communication
  • Flexible
  • Energetic
  • Problem Solving and Priority Managing
  • Accountability and Dependability
  • Ethical and acts with Integrity

Requirements

  • Previous experience as a room attendant or maid preferred.
  • Experience with industrial strength cleaning products an asset
  • WHMIS certification provided
  • Able to work with minimal supervision while meeting high performance standards
  • Flexible to work in shifts.
  • Able to effectively communicate in the English language both verbally and in writing
  • Able to work well under pressure
  • Able to follow instructions
  • Strong attention to detail and strong organizational skills
  • Good physical health and stamina
  • Able to provide friendly service to our guests
  • High school diploma an asset

 

Responsibilities

Job Duties

  • Change bed linen and make beds
  • Replace used towels
  • Sweep and mop floors
  • Vacuum carpets
  • Dust furniture
  • Replenish bath care products (e.g. soap and shampoo)
  • Clean public areas, like corridors
  • Report any technical issues and maintenance needs
  • Report lost items to the Head Housekeeper
  • Ensure all assigned rooms are clean and tidy by the end of the shift
  • Follow hotel security guidelines
  • Monitor room functionality and maintenance requirements to optimize the guest experience.
  • Engage guests and act as an Inverary brand ambassador
  • Detailed knowledge of Inverary guest rooms very important
  • Maintain familiarity with local attractions and events.
  • Attend meetings and training courses as required.
  • Any other duties as required.

Working Conditions

  • Frequent standing, bending, reaching, kneeling and carrying.
  • Working with industrial strength cleaning products
  • Morning, evening, weekend as well as overtime as required.
  • Lifting or moving up to 20lbs will be required

Application Details

 

Please forward your cover letter and resume to matt@capebretonresorts.com or drop it off at the Inverary Resort in Baddeck.

Thank you for your interest