BHTM STUDENTS ONLY – Restaurant Server, Inverary Inn – Baddeck


Title: Restaurant Server.

Reports To: Restaurant Manager


The Restaurant Server will be responsible for providing consistently high-levels of customer service, ensuring that each patron has an enjoyable dining experience in both restaurant and pub settings.

Core Competencies

  • Customer Focused
  • Communicate well with guests and other employees
  • Well Groomed
  • Energy to work in a fast paced environment
  • Work well independently and with a team
  • Punctual
  • Problem Solving and Priority Managing
  • Accountability and Dependability
  • Ethical and acts with Integrity


  • High school diploma or GED required
  • A certificate or diploma in a related field preferred
  • Strong customer service and troubleshooting skills
  • (2) years of food service experience
  • Exceptional conflict resolution, negotiation, and objection handling skills
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to effectively communicate in the English language both verbally and in writing
  • Able to work well under pressure
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Computer literate, including effective working skills of MS Word, Excel and e-mail – experience with Five Star Hotel Systems a definite asset.


Job Duties

  • Serve Customers in accordance with our standards in a professional and courteous manner. .
  • Maintain familiarity with the composition of all menu items.
  • Cleaning of Service Areas.
  • Ensure customers are presented an accurate bill at the conclusion of the meal.
  • Be aware of and practice good customer relations, assisting the guest in any way that does not adversely affect other customers.
  • Attend to customer complaints satisfactorily.
  • Be continually aware of, and maintain, the highest standards of personal hygiene and dress.
  • Attend meetings and training courses as required.
  • Any other duties as required.

Working Conditions

  • Manual dexterity required to use desktop computer and peripherals
  • Morning, evening, and weekend shifts as well as overtime as required.
  • Lifting or moving up to 50lbs may be required

Application Details

Please forward your cover letter and resume to or drop it off at the Inverary Resort in Baddeck.

Thank you for your interest