BHTM STUDENTS ONLY – Guest Services Associate, Watermark Beach Resort & Conference Centre

Requirements

Watermark Beach Resort is a destination resort located in the South Okanagan, an interior region of British
Columbia, Canada. Our property boasts 153 suites, a full service restaurant, 2 conference rooms, an outdoor swimming
pool and 2 hot tubs, and 300 metres of sandy beachfront on beautiful Osoyoos Lake. Watermark Beach Resort is open
year round, but our busiest season by far is the summer. Being located in Canada’s only desert means hot and dry
weather from June through September. Daily highs consistently reach the mid 30’s and will occasionally break 40°C in
July and August. Precipitation is infrequent so we can all but guarantee our guests a sunny day.

Wage: $13/hr

Department: Guest Services

Number of Positions: 4

Hours: Full time

Start Date: April – June

End Date: September – October

Qualifications

  • Previous guest service experience required
  • Previous Property Management System experience an asset
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline an asset
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Knowledge of Okanagan and local area an asset
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team

Physical Aspects of Position (include but are not limited to)

  • Continuous standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting up to 20lbs.
  • Occasional ascending or descending ladders, stairs and ramps

Responsibilities

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Develop strong guest relationships to maintain and further develop Watermark loyalty
  • Assist with guest requests and concerns. React quickly and responsibly to ensure positive outcomes
  • Handle daily guest arrivals and departures
  • Follow department policies, procedures, and service & safety standards
  • Other duties as assigned

Application Details

Scan and send your Job Application to careers@watermarkbeachresort.com

Accommodations are available upon request:

$175-$250 deductions per pay. Single or double rooms available