ALL CBU STUDENTS: Student Engagement Coordinator


Job Profile for Student Engagement Coordinator – CBU

With a Can-Do attitude and a Passion for Excellence our Student Engagement Coordinator works with the onsite team to ensure the food services locations are represented on campus in a positive and engaging way, and to drive revenue through marketing promotions and merchandising.

Required Qualifications:

  • 3rd or 4th year student from the Shannon School of Business
  • Excellent written and oral communication
  • Excellent knowledge of Excel, PowerPoint and other marketing and presentation software
  • Understand the importance and appropriate application of social media, websites, digital signage, and other innovative technologies
  • Excellent attention to detail
  • Ability to multi-task as well as think and demonstrate creative flair


Duties Include:

  1. Social Media/Website
  • Continuous updating of the Dine on Campus website & Welcome boards at all locations
  • Stay up-to-date on online posts / blogs about food – follow what students are saying, read campus newspapers, online posts, etc…
  • Launch & Manage Twitter / Facebook accounts – run promotions to gain followers
  • Reply & Follow up with online customer compliments & complaints in a professional and timely manner
  1. Student/Customer Engagement
  • Key Executor of the monotony breakers, fun filled activities, food focus competition
  • Support campus events and cross promote as much as possible i.e. orientation week, stress relief, menu sampling, various campus fairs – have presence in person at fair tables
  1. Corporative Marketing Initiative
  • Assist Food Service Director with Chartwells rebrand activities
  • Assist and support marketing programs, promotions, brands/strategies as set by Chartwells Marketing
  • Create excitement around available marketing programs
  • Knowing food is the focus, all marketing has to have an educational component
  • Ensure internal and external brand marketing programs are being executed as per Chartwells standards

Work Details:

  • Position reports directly to the Food Service Director
  • Successful student will be an employee of Compass Group Canada
  • Flexible work hours dependent on course schedule will 10-20/week – Monday to Friday
  • Contracted from September 12,, 2016 to March 31, 2017 @ $11/hour plus benefits when eligible

Application Details

Qualified candidates should send the following documents to Cheryl Kelly, Food Service Director of Cape Breton University:

  • a letter of application;
  • a resume; and
  • complete contact information of three references.

Applications must be received by 4:00 p.m. September 16th, 2016.

We thank all applicants for their interest; however, only applicants selected for an interview will be contacted.

Please submit application to: