At CBU, we want to make sure you have all the information you need to succeed in your academic journey. We’re happy to answer any questions you may have! To chat with a Success Coach, International Student Advisor or our Post-Baccalaureate Program Manager, please follow the steps below.
To book a success coaching appointment, students will need their CBU email address and login credentials. New students can expect to receive this information via email from CBU’s IT Department within a week of acceptance to CBU.
If you need assistance regarding your email and password, please contact firstname.lastname@example.org
Click “Username” in your Compass Student Account. For desktop users, this will be at the top right corner. For mobile users, this will be at the top left corner.
Click “Program and Advising Support”. This will take you to your Advising Dashboard.
Desktop users should click ‘GET HELP’. Mobile users should click the “!” button.
After clicking “GET HELP” on desktop or “!” on mobile, choose Request an Academic Success Coaching session from the drop-down list that appears. Proceed to submit your question or request. Note: only enrolled students can request an Academic Success Coaching session.
You can indicate whether you prefer an email, virtual, or in-person appointment and staff will follow up with you to help you get your appointment scheduled.