Weekly Caller
Role
Weekly Callers phone a list of 20 interested people with sight loss once a week to let them know about upcoming events. Over time, the volunteers get to know the people they’re calling and can tailor their calls to individuals (i.e. John never wants to attend a Trivia Night, etc.). At least 60% of our virtual event attendance comes from these calls.
Duties
· Calling CNIB Foundation Members to notify them of upcoming events
· Listening to them empathetically and answering any questions
· Documenting responses and ensuring members are provided everything they need to attend events they’re interested in
· Following up with members to answer questions
· Getting to know the members you’re calling
Commitment
· Minimum 3-month commitment
· Conducting 10 – 20 calls per week (one to two hours); flexible hours
Work Environment
· Working from home using your personal phone (number blocked)
· Internet access is required
· You’ll begin to get to know the people you are calling and will hopefully enjoy touching base with them regularly
Anyone interested should email jeff.deviller@cnib.ca to receive the application and next steps!