RECENT OR POTENTIAL GRADS: Senior Communications Specialist

  • Location: Dartmouth, NS
  • Deadline: July 14, 2021

Senior Communications Specialist – 12 Month Term

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government’s Emergency Health Services (EHS) division and the Department of Health and Wellness. As well, EMC operates TeleHealth 811 Mental Health and Addictions for Nova Scotia and Prince Edward Island for the Department of Health.

EMC delivers a high-quality pre-hospital care program and Telehealth service to Nova Scotians each and every day. We achieve this through the more than 1,400 employees who work with us including highly-trained paramedics, nurses, medical communication officers and support staff.

As an employee of EMC we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a healthy, safe and respectful workplace.

The Senior Communications Specialist coordinates the delivery of services provided by the EMC Emergency Medical Care (EMC) Communications & Public Relations department. Reporting to the Senior Manager of Communications & Public Relations and working collaboratively with the Communications & Public Relations team as well as internal and external stakeholders, the Senior Communications Specialist assists with and develops communications plans and activities supporting content administration for the organization’s websites, graphic design, brand, visual identity & logo oversight, project team representative for internally focused projects/committees and supports the development, formatting & distribution of organizational advisories. The Senior Communications Specialist provides direct leadership of the Community Relations Paramedic position as well as Public Relations students on work terms at EMC. This position works with the Senior Manager of Communications & Public Relations to administrate and report on all department activities.

Responsibilities

The position entails, but is not limited to the following:
• Contributes to the creation and execution of organizational communications strategies and tactics to support the business objectives of EMC’s contracts
• Provides advice and support in counselling business partners on strategic communications
• Oversees, writes and edits content for communications channels, including (but not limited to): email, social media, speaking remarks, presentations, corporate appointment announcements, etc.) and liaises directly with internal and external business partners to obtain relevant detail/input
• Acts as the main point of contact for EMC’s internal communications, working in consultation with EMC’s subject matter experts to support timely communications plan and tactic development, troubleshoots communications when necessary
• Works collaboratively with and provides direction to communications colleagues to manage EMC’s internal communications platforms; creating a steady-stream of highly relevant content that is suitable for target audiences
• Coordinates design, structure and content for EMC internal and external websites and newsletter
• The Senior Communications Specialist will work with the Senior Manager, Communications & Public Relations to provide daily leadership support and direction including rotational on-call evening/weekend and vacation coverage

Qualifications

  • Post-secondary education in communications, marketing, public relations, journalism or related field;
  • Minimum five to ten years’ work experience in communications or public relations;
  • Experience in the health care industry in a communications & public relations capacity considered an asset;
  • Member of CPRS or IBC in good standing an asset.
  •  Excellent knowledge of MS Office Suites;
  • Exceptional written and verbal communication skills, including editing, proofreading and attention to detail;
  • Strong interpersonal, project management and relationship-building skills with an ability to work with multi-stakeholder teams across locations;
  • Highly organized and detail oriented;
  • Experience with desktop publishing software and web an asset;
  • Flexible to work outside of normal business hours and open to occasional travel;
  • Able to work independently and as part of a team.
  • This position requires a great amount of creativity in the design of websites, presentations and related collateral supporting communications initiatives internally and externally. This position requires an eye for design, design best practices and providing guidance for the application of EHS, EMC and MHS visual identity guidelines. Creativity is also required in developing communication plans key messages and tactics.

Work With Us

Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.

If you are interested in this positon and would like to be a part of a high performing organization, please submit your cover letter and resume by July 14, 2021