Member Service Representa1ve (Casual)
Are you a friendly, outgoing person who can build long-term business rela1onships and enjoys making a
difference in your community? Are you a self-starter who can see opportuni1es and offer great solu1ons?
Then we want to hear from you!
Our Member Service Representatives play a key role in delivering exceptional service to our members by
providing a personalized and engaging member experience for every member every time.
You would…
• Start conversations with members to determine their needs and connect them with the most suitable
products and services.
• Promote our products and services as well as par3cipate in branch campaigns and initiatives.
• Use your knowledge of our products and services to offer solutions.
• Process various financial transactions and balance daily work in an efficient and accurate manner.
• Respond to member inquiries and resolve any concerns or discrepancies.
• Demonstrate a team approach and provide support to the Front Line team.
• Be flexible to work any day of the week from Monday to Friday in any of our three branches. This is a
casual position requiring the incumbent to be on call and hours will vary.
You have…
• Completed a certificate or diploma in Business plus have a minimum of one year sales and service
experience, preferably in the financial industry; or an equivalent combination of education and
experience.
• Superior customer service and business development skills.
• Proven ability to achieve and exceed business/sales objectives.
• An outgoing and self-motivated nature with strong work ethics.
• Demonstrated critical thinking and problem-solving skills.
• Proven history of accuracy and high attention to details. (data entry, paperwork, cash balancing)
• Superior communication and time management skills.
We offer…
• Outstanding culture and opportunity to join an engaged and community-focused team.
• Customized training and opportunities for personal development. Additional employee perks include
but not limited to: wellness credit; reduced rates on employee loans/mortgages.
How to apply…
If this sounds like an opportunity for you, please email your resume and cover letter in Microsoft Word or PDF
format to recruiter@sydneycreditunion.com Applications will be accepted until Friday, February 5th, 2021.
Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond
Application which includes a criminal record check and a credit check.
We wish to thank applicants in advance; only candidates selected for an interview will be contacted.