BHTM Summer 2023 Internship – Front Desk/Hospitality Intern – Canadian Coast Guard College – Sydney, NS

Canadian Coast Guard College:

Front Desk/Hospitality Intern

The Canadian Coast Guard College (CCGC) is a world leader in the field of maritime studies and the national training centre for the Canadian Coast Guard.  A key program is the Canadian Coast Guard Officer Training Program.  This is a four-year training program and is considered one of the best marine training programs in the world, producing both Marine Engineering Officers and Marine Navigation Officers.

The CCGC has a unique opportunity for front desk/hospitality intern, working in a customer facing role representing the college as a front line source of information.

We are seeking an enthusiastic individual with an interest in hospitality and the behind the scenes action of a thriving college atmosphere.  The successful applicant will work with our front desk team in the daily operations of the college, they will receive all guests both internal and external.  This will be a wonderful opportunity to develop hospitality skills and to also gain an understanding and build experience working within the public sector.

·  Serve as a front line source of information for all facility users – answer questions and respond to complaints and suggestions

·  Receive all guests/Clients/ occupants for the college and schedule appropriate rooms

·  Receive and record maintenance requests, complaints, problems related to room allocation

·  Receive, screen and route telephone calls

·  Communicate will all departments of college in regards to requirements

·  Provide clerical support via printer, photocopier, scanner, email

·  Retrieve and sort mail

Canadian Coast Guard College, Westmount, Nova Scotia

Reliability Status Security Clearance

English Essential

$16.99 – $25.52 per hour (assessed based on level of education and skill)

·         Registered in a government-approved Co-operative Education Internship Program

·         Returning to full-time studies in the next academic term

·         Strong Client Service Skills

Abilities:

·         Ability to communicate effectively in writing

·           Ability to communicate verbally

Personal Suitability:

·         Teamwork

·         Attention to Detail

·         Dependability

·         Judgement and Discretion

Knowledge

·         Knowledge of the Canadian Coast Guard College