BHTM Summer 2023 – Cabot Cape Breton – Housekeeping Attendant – Inverness, NS

  • Location: Inverness, NS
  • Deadline: March 12, 2023

Housekeeping Attendant – 2023 Season

Seasonal / Internship / Co-op Operational

Inverness, NS, CA

 Requisition ID: 1388

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Title:                          Housekeeping Attendant

Reports to:              Housekeeping Manager

Location:                  18 Cabot Lane, Inverness, NS, B0E 1N0

Job Type:                 Full-time Seasonal – May through October (availability to work flex hours)

 

Cabot Cape Breton
Located on over a mile of sandy beach along the coast of Cape Breton, Nova Scotia—and nestled between the Atlantic Ocean and the picturesque town of Inverness—Cabot Cape Breton is Canada’s first and only authentic links golf resort. Featuring 46 holes of exhilarating golf, including two acclaimed World Top 100 courses, 72 rooms of award-winning accommodation, 19 luxury Golf Villas, with 22 additional homes currently under construction, and exquisite dining in three on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn.

Position Overview

 

At Cabot, our housekeeping team has a significant impact on our guest experience. As our Housekeeping Attendant you are part of a team of people who care deeply about the experience our guests have. Highly responsible and reliable, the small details matter to you and it shows in how our guests enjoy the comfort of their home away from home.

 

Your COMMUNICATION skills are clear, concise, with a consistently positive, caring tone that focuses attention on guest needs, always remaining calm and courteous. You are proud to represent the Cabot brand, and proactively act as an ambassador and role model.
Known for your ability to handle multiple duties under pressure, you are diligent and display incredible WORK ETHIC and thrive when faced with the variety of tasks involved in world class accommodations. Equally able to work cohesively with colleagues or independently with minimum supervision, you are energized at the opportunity to demonstrate a superior guest experience and proactively seek additional and new responsibilities.

Your LEARNING MINDSET and ability to think on your feet enables you to quickly learn luxury hotel standards and the importance of genuine service. You enthusiastically develop proficiencies with all housekeeping equipment while gaining thorough knowledge of the Cabot brand. The role is exciting and busy, and if you are keen to learn, we are keen to teach.

 

EXECUTIONAL EXCELLENCE

Under the direction of the Housekeeping Manager and Housekeeping Supervisor you will:

  • Offer consistent professional, friendly, and engaging service.
  • Clean all assigned guest accommodations including but not limited to stripping soiled linen, retrieval of clean linen and amenities from closets, dusting, making beds, vacuuming, bathroom cleaning, inside window cleaning, and occasional deep cleaning.
  • Replenish supplies and check operational equipment inventories.
  • Sign in and out master keys daily.
  • Update and record all cleaned rooms.
  • Deliver and retrieve items on loan to guest rooms.
  • Perform rotational cleaning duties including steam cleaning carpets as required.
  • Use proper PPE when using hazardous materials such as chemicals for self and others.
  • Assist guests with information on resort amenities and directions.
  • Return and properly tag all lost and found articles to the appropriate location.
  • Follow departmental policies, procedures, and service standards.
  • Be environmentally aware; play an active part in departmental and company environmental practices.
  • Ensure amenities and linen closets are clean and tidy for inspection and up to standard for safety.
  • Report necessary repair items to Maintenance department, this includes but is not limited to damaged/burned out light bulbs, dripping faucets, running toilets, etc.
  • Comply with proper security, fire regulation, and all health and safety policies.

 

Qualifications and Experience

  • Previous housekeeping experience an asset.
  • Knowledge of Workplace Hazardous Information System (WHIMIS).

 

Physical Demands 

  • Ability to spend long hours moving around, walking, sitting, standing, kneeling, reaching, pushing, pulling and/or lifting.
  • Exerting up to 50 pounds of force frequently or constantly lift, carry, push, or otherwise move objects.
  • Ability to ascend or descend, stairs and ramps on an occasional basis.
  • Ability to work with and around chemicals, and registered products and safely follow product labels.

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