BHTM Summer 2021 Internship (May – October) – Banquet Server – Pictou Beach Lodge

Position: Banquet Server

General Purpose: To provide superior service to guests attending functions

Reports to: Banquet Supervisor, Event Manager

Critical Skills:

Ability to work in a friendly atmosphere of superior guest service and quality dining experience
Ability to contribute to a positive, cooperative work environment between staff, department heads, and management.
Good knowledge of property standards
Good knowledge of banquet menus

Main Duties:

Provide superior guest services and ensure guest satisfaction
To liaise with Banquet Supervisor and notify areas needing attention or operational inconsistencies
To be correctly and smartly dressed at all times.
To ensure work area and equipment is maintained clean, safe, and appealing.
To set up function room before guest arrives to ensure proper table setup and overall cleanliness (including polished china, silverware and glassware) as directed by Banquet Supervisor and event orders
To have knowledge of upcoming functions, requirements, serving times, and all other logistics
To provide proper and efficient “tear down” of functions
To abide by OH&S and fire safety standards at all times
Respond to guest needs and communicate to guests about property promotions, local attractions, and points of interest
Abide by policies and procedures as per Banquet Department Policy Manual
Allocate tables and service to VIP guests.
To abide by all food safety laws
To abide by all “Serve Safe” liquor laws
To Assist and support banquet supervisor
Make seating arrangements for guests, escort guests to seats
Assist and support culinary staff in preparing foods
Assist and support culinary staff in food displays
Assist and support culinary staff in tear down of food displays

To apply please send your resume and cover letter to student_jobs@cbu.ca