Winter 2021 BHTM Internship: Room Attendant – Deerhurst Resort

  • Location: Huntsville, Ontario
  • Deadline: October 31, 2020 at 11:59 pm

Full time – Full-Time Position – 40 hours

Wage: $16.00 per hour


Position Summary

The Room Attendants will be responsible for maintaining clean, sanitized Guest Rooms & Public Areas.

Duties and responsibilities:


  • Recognizes and greets all guests and team members first
  • Provides responsive and empathetic service to guests and colleagues
  • Ensures the well-being of our guests and team members by being alert to and reporting potential hazards
  • Models all Deerhurst Resort Standards while caring for the guests, co-workers, and owners
  • Comfortable making responsible decisions and develops recommendations for effective problem solving
  • Provides daily cleaning & sanitation per standards, including but not limited to: Public Areas, Guest Rooms, and Public Corridors
  • Responds to direct guest requests in an empathetic and timely manner
  • Ensures communication of maintenance issues in a timely manner
  • Maintains equipment in a clean and proper working order, reporting any concerns in a timely manner.
  • Ensures correct placement of Furniture, Fixtures, Amenities & Equipment
  • Provides support per the Emergency Response Plan as directed by the Supervisor, Duty Manager, and/or Senior Leader on-site
  • Report damaged and/or missing department to keys to departmental leader
  • Completes all other duties as assigned


  • Guest oriented with a sincere, helpful, caring, and friendly personality
  • Able to work well with others
  • Able to take initiative within given guidelines
  • Pays precise attention to detail, order, and cleanliness
  • Has exceptional energy, flexibility, and professionalism
  • Enjoys offering exceptional service and meeting the needs of others
  • Has effective communication skills (verbal, listening, writing)
  • Able to adapt in a fast pace, constantly changing environment
  • Able to maintain composure and objectivity
  • Able to identify problems and make recommendations for improvements
  • Is flexible with their schedule, primary will work day shift and occasional evening shift, as business levels require

 Physical Aspects of Position (include but are not limited to):

  • Able to move up and down stairs frequently
  • Able to occasionally work outdoors in seasonal temperatures
  • Able to lift, bend, carry & move constantly 11 to 29 pounds, frequently 30 to 49 pounds, occasionally 50 to 75 pounds


Furnished host accommodation available minutes from the resort

 Visa Requirements: Must be eligible to work in Canada. (International BHTM student’s MUST HAVE a Co-op work permit for this role)

Benefits and Employee Perks are available


The above job description is not intended to be exhaustive lists of all responsibilities, skills, or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.

To apply for this position: Send a resume and cover letter to (please send cover letter and resume as one document)

Deadline 31st October 2020