Summer Intern (2 Positions) – Nova Scotia Works

Nova Scotia Works Summer Intern (2 positions)
Reports to: Operations Manager (s)
Position Status: Full Time, Temporary
Salary Range: $15.00/hour
Start Date: May 11th, 2020
End Date: August 28th, 2020
Office Location: Sydney, New Waterford, Glace Bay and working from home, as required

The YMCA of Cape Breton is looking for two dynamic self-starters to join our team as Summer Interns. They will fulfilling the duties of the Information and Resource Specialist, supporting our Nova Scotia Works Employment Services Centres.

The YMCA Experience
The YMCA of Cape Breton is a charitable organization dedicated to the growth of all persons in spirit, mind and body, and to their sense of responsibility to themselves, each other and the global community. In joining the YMCA you will become part of a dedicated team of individuals with great passion for supporting each other and the communities in which we serve. You commit to embracing and promoting the YMCA culture of philanthropy, inclusion and allyship both in and outside of the workplace.

Position Summary

The YMCA of Cape Breton Nova Scotia Works (NSW) Employment Services Centres offer an integrated bundle of employment services to help Nova Scotians understand, prepare for and meet the needs of the provincial labour market. Additionally, we provide services to support employers in recruiting, managing and developing the talent they require to be more productive in the global economy. The Information and Resource Specialist is the first point of contact for job seeker and employer clients.

They must demonstrate cultural competence and embrace inclusive practices, creating a safe and welcoming space for everyone.

In support of our mandate, team and clients, the Information and Resources Specialist will:

• Gather and disseminate current and relevant career and employment information;
• Determine the degree to which information and resources meet the needs of individuals and communities in which they are located;
• Provide information on the support services available to assist individuals;
• Conduct service needs identification and/or employment readiness identification;
• Gather and document initial client information and document in web-based application;
• Support self-serve clients in conducting labour market research, creating cover letters and resumes;
• Gather centre usage data and provide analysis, as required, and;
• Support marketing initiatives by monitoring and updating social media outlets and/or website, hosting information sessions and participating in community events.

Qualifications

• Must be returning to post-secondary studies in fall 2020 and have an interest in pursuing a career in the career practitioner field.
• Demonstrated customer service experience – customer service training is considered an asset;
• Advanced Microsoft Office Skills – experience working with cloud computing considered an asset;
• Knowledge of social media outlets and experience updating for business purposes;
• Experience using SharePoint or updating websites/other using Content Management System (i.e. Drupal), considered an asset;
• Strong organizational skills and the ability to manage multiple, competing deadlines and tasks;
• Superior interpersonal and communication skills are essential to establishing and maintaining harmonious working relationships;
• Demonstrated discretion and sound judgement in the handling of confidential information; this includes a high degree of integrity and trust;
• Strong analytical skills and attention to detail in the resolution of issues, process improvement and evaluation;
• High level of initiative is needed to work independently and respond to unanticipated items;
• Strong communication and presentation skills, and;
• Schedule flexibility to accommodate variations outside of regular business hours, as needed.

Note: Successful candidates will be required to provide a current and satisfactory Criminal Record Check/Vulnerable Sector Check and Child Abuse Registry Check. Employees will be required to attend YMCA Child Protection Training.

Apply Today
Please email your cover letter and resume, in one document, to resource.sydney@cb.ymca.ca before 4:00pm on Monday, May 4th, 2020. The cover letter must clearly demonstrate your understanding of the career practitioner field and convey your interest in pursuing this profession. We look forward to hearing from you!

The YMCA of Cape Breton is an equal opportunity employer.