SUMMER CO OP: CUSTOMER SERVICE REPRESENTATIVE, PERWINKLE CAFE

Organization Description:

Salty Rose’s and the Periwinkle Cafe is dynamic and unique tourism and hospitality-based small business located on the world-famous Cabot Trail.  Our mandate is to support local whenever and wherever possible.  Our curated Craft Shop sells the work of over 40 Nova Scotian artisans and our Cafe uses the products of Cape Breton and then Nova Scotian farmers and producers whenever possible.

We also have a beautiful and bright 4 room hotel located above our craft shop and cafe.  Here we have the pleasure of hosting hundreds of guests from all over the world each season.  We pride ourselves on providing a peaceful yet interactive experience and are very highly rated and reviewed.  We aim to provide our guests with a fresh and clean place to rest as well as fuel (in the form of delicious and nourishing food) from our cafe and locals’ knowledge and recommendations for their trip around the Cabot Trail.

Our business is located in a beautifully restored Victorian-style farmhouse directly on the Cabot Trail.  We offer an open and inclusive work environment that fosters creativity and fun.  Both owner/operators are at the business daily to oversee operations and offer a hands-on approach to training staff and managing the business. An added perk of the position is being able to spend the Spring/Summer season in Ingonish, just moments from all the Cape Breton Highlands National Park has to offer and a short walk/drive to many beautiful beaches, waterfalls and lakes.

Please feel free to visit our website www.saltyrosesandtheperiwinklecafe.com or instagram @periwinklecafe to see our business for yourself.

Job Description:

Spend Spring/Summer 2020 in beautiful Ingonish!!!

Customer Service Representative in our locally focused and fast-paced cafe and/or craft shop. Responsibilities include but are not limited to:

• Providing exemplary service to our customers and guests during the busy tourist season. 
• Responsible for taking orders through our iPad-based Point of Sale system and answering menu related questions.
• Responsible for sales in our shop and answering merchandise related questions.
• Able to create specialty beverages and serve food (extensive training provided).
• Responsible for cash and debit/credit card handling and daily sales reporting.
• Cleaning and equipment maintenance. 

Job Qualifications:

A successful candidate for this position must be:

• Outgoing, friendly, positive and accommodating to customers/guests.
• Maintain a high level of hospitality in all interactions.
• Able to work efficiently, to multi-task and be comfortable working in a fast-paced environment.
• Be detail orientated and able to gain product knowledge quickly.
• Training/Experience in Customer Service is required.
• Experience in a shop or cafe/restaurant setting is very beneficial.
• An interest in the ‘shop local’ movement is an added bonus, as is an interest in art/craft/design.

Additional information:

• We are a small hands-on business and thus the successful candidate would gain valuable experience working side by side with two young, successful entrepreneurs.
• Because our business is in a more rural area we highly recommend having a car or a bicycle.
• We will assist the candidate with finding housing in the area and are even willing to help with relocating if necessary.
• Our location is wonderful for nature lovers as time off can be spent hiking and exploring the area.

Wage: $15/hour – 40 hours/week.

To apply please email your resume and cover letter to student_jobs@cbu.ca

** POSITION ONLY OPEN TO STUDENTS CURRENTLY ENROLLED IN A CO-OPERATIVE EDUCATION PROGRAM **