Research Manager Tourism Nova Scotia – Halifax, NS

  • Location: Halifax, Nova Scotia

Full-time – Permanent

Tourism Nova Scotia is a private sector-led provincial Crown corporation created to achieve tourism growth in the province and foster a more globally competitive tourism industry. This is achieved by marketing Nova Scotia as a desirable travel destination, fostering cooperative relationships, partnerships and initiatives with stakeholders that comprise the tourism industry, and by generating research and information to support marketing, experience development and investment decisions by private and public stakeholders.

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. Tourism Nova Scotia welcomes applications from Indigenous people, African Nova Scotians and other racially visible persons; persons with disabilities; and women in occupations or positions where they are under-represented. If you are a member of an equity group, you are encouraged to self-identify on your application form, cover letter, or resume.


The Research Manager is accountable for developing, implementing and managing Tourism Nova Scotia’s research initiatives to support effective, timely, and evidence-based decision making that support the four pillars of Tourism Nova Scotia’s strategy:

  • Attract first-time visitors
  • Invest in markets of highest return
  • Focus on world-class experiences
  • Build Nova Scotia’s tourism confidence

In addition, the Research Manager is accountable for managing Tourism Nova Scotia’s research initiatives that support the development of provincial tourism indicators, including monthly tourism indicators and annual estimates of provincial tourism revenues.


Bachelor’s Degree plus five years’ related experience, or master’s degree plus three years’ experience. The ability to maintain a high degree of attention to detail and accuracy while adhering to tight timelines is crucial to this position. Excellent interpersonal skills and a high level of competence in written and verbal communication are essential in order to prepare written materials and to present work/findings and to interact and converse with stakeholders. This position requires the ability to translate data into tangible insights, including the identification of emerging trends or issues, to inform strategic decision making by Tourism Nova Scotia and tourism industry stakeholders. Must have experience leading and managing a team and comfortable delegating responsibility and holding others accountable.

The Research Manager is required to have an advanced knowledge of market research, analysis and statistics. Requirements include a high level of knowledge of survey research methodologies, data analysis, and reporting. The successful candidate must be able to prepare and present clear and concise analytical reports and presentations to various stakeholder groups.

The following competencies are required:

Analytical thinking, strategic orientation, developing others, initiative, effective interactive communication, partnering and relationship building, intercultural and diversity proficiency. We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer.

Pay Grade: EC 12

Salary Range: $2,976.63 – $3,720.81

Closing Date: Monday, February 10, 2020 12 noon

To apply to follow the link.

Please demonstrate in your application how you meet the above qualifications. In your cover letter, identify the competition number and position.

We thank all applicants for their interest, however only those selected for an interview will be contacted.


A little bit about us

Tourism Nova Scotia

Tourism Nova Scotia (TNS) is a private sector-led provincial Crown corporation with a mandate to grow Nova Scotia’s tourism industry and maximize the value of tourism to Nova Scotia’s economy.

Established in April 2015, TNS is focused on attracting non-resident overnight visitors to the province and increasing tourism revenues through experience and sector development, marketing and visitor servicing.

Nova Scotia’s tourism industry is working to reach $4 billion in tourism revenues by the year 2024. This is a goal that was identified for the industry in the Now or Never Report, released in 2014 by the Nova Scotia Commission on Building Our New Economy.

To help lead the industry to achieve the $4 billion goal, TNS’ corporate strategy has four key pillars:

  1. Attract more first-time visitors
  2. Invest in markets of highest return
  3. Focus on world-class experiences
  4. Build tourism confidence