Recent or Potential Grads – Social Development Manager

  • Location: 522 Church Street Indian Brook, NS B0N 2H0
  • Deadline: October 20, 2022

Exciting Career Opportunity
Social Development Manager
Closing Date: October 20, 2022

General Description:
Under the direction of the Director of Administration, this position is responsible for overseeing the day-to-day
operations of the Social Department and its Health and Welfare service management program in response to
the needs of the community. Responsibilities include implementing and overseeing the social policy, social
database program and electronic/manual record systems. This position also approves program eligibility,
prioritizes client needs, monitors budgets and monitors recipient cases.

Supervises: Social Department Staff and Special Needs/Home Care (Health Services) division.

• Oversees Social Department including its policies and processes for the new social program.
• Oversees the intake of client information being entered into client information database program.
• Oversee caseworker workloads as well as authorize all client payments.
• Analyze and assess health and welfare needs of the community to ensure ongoing fair and equitable
service provisions that are within budget allocations.
• Prepare and maintain recipient files (electronic and/or hard copy) and summaries for report
submission as required by the Contribution Agreement and as directed by the Director of
• Monitor/Control all recipient claims to ensure that they continue to meet eligibility and are adjusted
• For the services received, monitor, and control the Health Services division efforts and budget
• Recommend changes to procedures that will improve department operations.
• Work closely with the Health Department’s home care program and home care staffing requirements.
• Work collaboratively with the Native Employment Office to support client’s transition to the workforce.
• Provide management control and direction to ensure continued efficient operations.
• Participate in ongoing training and meetings (steering committee).
• Other related duties as assigned by the supervisors such as submitting reports, attending meetings,
participating, and responding to various related enquiries.


Qualifications and Education:
• Post-secondary education in a related field, such as counselling or social work, along with at least 3
year’s related experience that includes supervisory responsibilities.
• An equivalent combination of related experience and training will be given consideration.
• Familiarity with community needs, prevailing social conditions, and relevant programs and/or agencies
related to social welfare development.
• Knowledge of Health Services Division of social operations including program terms and conditions and
reporting responsibilities. Knowledge of recipient file background.
• Ability to maintain strict client confidentiality.

• Experience in establishing and maintaining good recipient relations, departmental management, cash
flow projections and budget program reporting.
• Skilled in understanding, selecting, developing, motivating, and communicating with people internally
(staff) and with the general public (clients).
• Ability to communicate effectively with Senior Management, staff, and Band members.
• Ability to communicate with empathy and with the maintenance of impartiality.
• Ability to work with various levels of governments, First Nations communities and establish good
relationships with various other agencies.
• Proficient in MS Office Suite with ability to learn new software and database programs.
• Knowledge of Indigenous and/or Mi’kmaq culture and community.
• Must have a valid driver’s license & reliable vehicle with automobile insurance
• A satisfactory criminal records check is required.


Working Conditions:
• Must be able to work with a variety of demographic and confrontational situations.
• Uses a computer 50% of the time.
• Unpredictable workload and with deadlines to meet client demand/emergencies.


Starting salary based on qualifications. This position comes with a variety of benefits including health, dental,
disability and life insurances, and employee & family assistance program and employer pension plan.

Please apply with a resume, cover letter and criminal records check to:
Human Resources Department
Mail/drop off: 522 Church Street, Indian Brook, N.S. B0N 1W0

We are an equal opportunity employer; however, qualified Indigenous applicants will be given priority in accordance with the
Aboriginal Employment Preference Policy of the Canadian Human Rights Commission. The Band will not assume any
expenses related to any job-related application process, included but not limited to travel, relocation, and application
development. Please note certain positions come with mandatory employee benefits. Only those applicants who qualify for an interview will be contacted.