Marine Atlantic Bilingual Ticket and Reservation Clerks

  • Location: North Sydney
  • Deadline: November 29, 2019 at 4:00 pm

At Marine Atlantic, we do so much more than get people from point A to point B.Whether it’s reunions, long-awaited trips home, or the start of a new adventure,we bring people together. We couldn’t bring people together every day withoutour own dedicated employees. Our employees embody our core values; they are safety oriented team-players who exhibit integrity and commitment, and always strive for excellence. Their understanding and commitment to our values make our employees an invaluable part of our organization.

Are you seeking a rewarding employment experience to work in a team environment that allows you the opportunity to earn competitive wages, develop new skills and build a career?

Marine Atlantic is currently accepting applications for Bilingual Ticket and Reservation Clerks to work at our Terminal in North Sydney, NS. These positions are spare and relief. Candidates can expect to work on an on-call basis.

As a Bilingual Ticket and Reservation Clerk with Marine Atlantic, you will be responsible for:

  • Working diligently to promote a safe working environment
  • Providing a high level of customer service in both official languages
  • Making reservations
  • Processing passenger tickets
  • Assisting in the accomplishment of Company objectives by performing other related duties as required

What qualifications do I need to be considered for this opportunity?

  • Fluent in both of Canada’s Official Languages (English and French)
  • High School Diploma or GED Equivalency
  • Ability to deal with the general public in a professional manner displaying good customer service skills and a positive attitude
  • Computer literate, familiar with Microsoft Office
  • Competent typing skills (25 wpm) and keyboarding skills

Asset Qualifications:

  • Previous clerical experience
  • Office Administrative Assistant Course from a recognized institution
  • Experience working in a call center
  • Customer service experience
  • Previous experience working with a computerized ticket/reservation system

Please note: Candidates will be tested for language proficiency in their second language and must take a typing test (25 wpm) and keyboarding test. Candidates will have the option to take TOWES however it is not required for these positions. Please visit skills/practice-your-skills for more information on TOWES. Candidates should live within commuting distance from the terminal. These positions are unionized and the successful candidates will become members of the United Steelworkers Union.

Hourly Rate for Ticket Clerk: $28.55

Hourly Rate for Reservation Clerk: $27.86

Why work for Marine Atlantic?

As part of the Marine Atlantic team, you will participate in a variety of ongoing training programs and development opportunities to navigate your career and chart your course for success. We are dedicated to creating an environment that promotes employee growth, career development, and job satisfaction. Some benefits of working with Marine Atlantic include competitive salaries, defined benefit pension plan, comprehensive health benefits packages, and professional development opportunities. Come experience the pride of working with an organization with newly constructed and revitalized infrastructure that has positioned itself for the future.

How do I become a part of the team?

If you meet the listed qualifications, are interested in this opportunity and exemplify our core values, please apply online before 4 pm (Atlantic Time) on 29 November 2019.

All applicants must apply online: