Front Desk Agent(s) – Cabot Shores Wilderness Resort & Retreat Centre – Englishtown, NS

  • Location: Cabot Shores Wilderness Resort & Retreat Centre; Englishtown, NS
  • Deadline: May 13, 2021 at 11:59 pm

Located on the Atlantic side of the Cabot Trail, Cabot Shores is a second home to guests from all over the world. We offer a range of traditional and unique accommodations, outdoor adventures, wellness services, cultural activities and serve nutritious meals in our Bistro. Join our team of hardworking, fun-loving staff and spend the summer in a beautiful setting, enjoying activities onsite such as meditation, Qi Gong, kayaking, hiking, swimming, music jams, and more.

Duties include:

  • Welcome guests and provide excellent customer service.
  • Preform check-in and check-out procedures.
  • Promote our accommodations via online travel agent such as AirBnb, Trip Advisor, Expedia etc….
  • Manage online and phone reservations including taking payments
  • Provide information about availability, lodging, rates, bistro, amenities & packages
  • Address complaints and go the extra mile to make sure all guests are satisfied
  • Liaise with our housekeeping staff to ensure all accommodations are set up


  • Excellent communication skills and outgoing personality
  • Participate in a fun and dynamic team environment
  • Enjoy working as part of a team
  • Ability to work under pressure, multi-task, prioritize tasks and take initiative
  • Pay attention to detail and fully complete tasks
  • Be coachable and willing to learn
  • Experience with computers and basic Microsoft software
  • Social Media knowledge and graphic design experience an asset
  • Enjoy being in a rural area of Cape Breton
  • Knowledge of local Cape Breton Island cultural events and outdoor activities an asset

General information:

  • Hourly wage
  • Flexible schedule with split shift
  • Some staff housing available (inquire)

To apply:

Send resume and cover letter to: (Subject: Front Desk)