FALL 2023 CO-OP: Customer Service Analyst – JD Irving, Saint John, NB

  • Location: Saint John, New Brunswick
  • Deadline: July 31, 2023



  • Are you looking for a job which enables you to work with a team of industry-leading professionals?
  • Do you want to gain hands-on experience that could lead to full-time employment upon graduation?
  • Does a job with real responsibilities and making meaningful contributions interest you?
  • Do you love to win and get results? 

 D. Irving, Limited is a large, diversified conglomerate based in Saint John, New Brunswick with over 19,000 employees in Canada, the United States and select international jurisdictions. Our operations span the forestry, transportation, retail, shipbuilding, food & agriculture, consumer products and construction industries. 


Your Opportunity:

Students with a strong interest in how the operations work and driving improvement will be successful in this role as a Customer Service Analyst for the Fall 2023 term (September to December). This position develops subject-matter expertise, as well as competency in leadership, big picture thinking, collaboration, and communication while gaining valuable real-world experience.


Your Responsibilities:

We are looking for the right candidate and will tailor the summer based on the individual interests of the person. 


Customer Support:

  • Receive and proof sales orders for weekly billing functions.
  • Maintain accurate daily inventory records for several consignments reloads.
  • Enter/Update miscellaneous perpetual inventory adjustments into ERP system.
  • Investigate and correct billing discrepancies and errors.
  • Perform any other duties as assigned.



  • Education:
    • Currently enrolled in a Bachelor of Business Administration (or equivalent) degree program
    • A student in good standing and returning to school in Spring 2024. 
  • Proficiency with MS Office Suite, particularly MS Excel;
  • Demonstrates high standards of customer service
  • Can manage changing priorities in a fast-paced environment
  • Excellent communication, interpersonal, and negotiation skills
  • Must be team oriented and an independent self-starter
  • Detail oriented and well organized.


What We Offer:

  • A meaningful work experience that can lead to career opportunities upon graduation.
  • Competitive wages.
  • Exposure to our diverse operations and connections with senior leadership.
  • Access to leading edge systems and tools.


To Apply for this Career Opportunity:

Please apply online.



We appreciate your interest in our company! Only those candidates selected for an interview will be contacted. 


NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received.


We appreciate your interest in our company! Please note, only those candidates selected for an interview will be contacted. All candidates will be required to complete our standard assessments prior to being invited to participate in next steps.  Candidates will receive their invite to assessments following their application and we encourage candidates to complete these as soon as possible. 


To learn more about our products and services, click here


J.D. Irving, Limited, Sawmill Division is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.


Additional Information

  • Posting Date: Jun 27, 2023