Customer Service Student Co-op – Dieppe, NB – Summer 2023

  • Location: Dieppe, NB
  • Deadline: January 23, 2023 at 11:59 pm

Customer Service Student Co-op – Dieppe – Summer 2023

Customer Service Student – Summer 2023


At Irving Consumer Products, we recognize that the key to our success is our people. Irving Consumer Products is a leading manufacturer of premium tissue products – including national brands and private label. We also manufacture private label diapers and training pants for North American retailers.  


The Customer Service Student will be based out of Dieppe, New Brunswick (100 Midland Drive, E1A 7G9) and will be responsible for entering, processing, and verifying all orders to ensure in full and on time delivery. The student will need to troubleshoot potential problems and resolve issues which arise. This position is responsible for making any necessary changes to the orders and will deal with various internal departments. This is a temporary student position.


We have an excellent student program at J.D. Irving with formal and informal opportunities to meet and network with people from all across the business, including other students. This is a great experience that will provide you with real, valuable work experience that will allow you to challenge yourself and learn from industry-leading professionals!


Job Requirements 

  • Education Required: Currently enrolled in a post-secondary Business Administration program and in good academic standing
  • Self-starter, attention to detail, punctual, consistent, and flexible to changing tasks
  • Goal oriented, demonstrate initiative, and enjoy working in a team environment
  • Demonstrated problem solving skills and decision making abilities
  • Excellent communication skills, both written and verbal
  • Proficiency in Microsoft Office with excellent typing abilities


The main duties/responsibilities of this role include: 

  • Process Customer orders accurately from receipt through to delivery in a manner that achieves company standards. This involves regular interaction with customers, warehouses, transportation and other internal departments in order to satisfy customer requests/orders.
  • Review inventory availability and make changes to orders & loads for dates, branch/plant, dash codes, and pre shorts. Ensure communication with appropriate areas.
  • Resolve error codes as they arise. Includes but not limited to: communicating with customers, sales reps, or other sources to resolve issues in a timely manner and any additional adhoc requests.
  • Maintain account notes for back up purposes. Enter all late & short information in system for accurate reporting of service levels.


What We Offer 

  • Opportunities to take part in job related training and development
  • Growth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of companies
  • Signing incentives for full-time roles for graduating students who have completed a work term within J.D. Irving (if applicable)
  • Relocation costs (if applicable)


To Apply for this Career Opportunity 

Please apply online at Customer Service Student Co-op – Dieppe – Summer 2023 – J.D. Irving, Limited Careers (

For further details, please contact Recruitment at

We appreciate your interest in our company! Only those candidates selected for an