Casual (Part-Time) – Member Service Representative – Sydney Credit Union

  • Location: Sydney, Nova Scotia
  • Deadline: February 5, 2021

Member Service Representa1ve (Casual)

Are you a friendly, outgoing person who can build long-term business rela1onships and enjoys making a
difference in your community? Are you a self-starter who can see opportuni1es and offer great solu1ons?
Then we want to hear from you!
Our Member Service Representatives play a key role in delivering exceptional service to our members by
providing a personalized and engaging member experience for every member every time.
You would…
• Start conversations with members to determine their needs and connect them with the most suitable
products and services.
• Promote our products and services as well as par3cipate in branch campaigns and initiatives.
• Use your knowledge of our products and services to offer solutions.
• Process various financial transactions and balance daily work in an efficient and accurate manner.
• Respond to member inquiries and resolve any concerns or discrepancies.
• Demonstrate a team approach and provide support to the Front Line team.
• Be flexible to work any day of the week from Monday to Friday in any of our three branches. This is a
casual position requiring the incumbent to be on call and hours will vary.

You have…
• Completed a certificate or diploma in Business plus have a minimum of one year sales and service
experience, preferably in the financial industry; or an equivalent combination of education and
• Superior customer service and business development skills.
• Proven ability to achieve and exceed business/sales objectives.
• An outgoing and self-motivated nature with strong work ethics.
• Demonstrated critical thinking and problem-solving skills.
• Proven history of accuracy and high attention to details. (data entry, paperwork, cash balancing)
• Superior communication and time management skills.

We offer…
• Outstanding culture and opportunity to join an engaged and community-focused team.
• Customized training and opportunities for personal development. Additional employee perks include
but not limited to: wellness credit; reduced rates on employee loans/mortgages.
How to apply…

If this sounds like an opportunity for you, please email your resume and cover letter in Microsoft Word or PDF
format to Applications will be accepted until Friday, February 5th, 2021.
Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond
Application which includes a criminal record check and a credit check.
We wish to thank applicants in advance; only candidates selected for an interview will be contacted.