How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person — and last person — a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay. You have the opportunity to shine in this role which is both busy and interactive!
As Front Desk Agent, you will
Job Requirements
This role requires good verbal and written English communication skills. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work — exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. Long hours, many of which may be spent standing, required.
Digby Pines Resort….
85 pleasing rooms and suites, 31 cottages with one, two and three bedrooms, on 300-acres property.
Churchill’s Restaurant and Lounge – 100 seats
19th Hole Club House, casual dining 45 seats – Banquet Facilities, up to 275 people.
Rural setting, town of about 2500 on the Annapolis Basin/ Bay of Fundy.
Work site….
Normandy Style Chateau nestled on beautifully landscaped grounds.
Residences adjacent to the Resort
2 ½ hour drive from Halifax, 3 hour ferry to Saint John, 1 ¼ hour drive to Yarmouth
We offer opportunities to….
Attend a Department Head Meeting – Help plan and organize staff events.
Join an employee committee – Job shadow in your own or other departments.
The award/recognitions won by Digby Pines Resort ….
What makes our property “unique & special…
Located on the Annapolis Basin/Bay of Fundy – Highest tides in the world.
Stanley Thompson Championship Golf Course.
Celebrating 90 Years in 2019!
Operating Season: May to October with preference to applicants available for the full season.
General Information: Resort with 147 rooms, suites and cottages on 300-acre property.
Work Schedule: Subject to position, can be 25 – 48 hours / week on 5 or 6 day schedule. Shoulder season, i.e., May, June and October expect fluctuating hours, it could be less than 40 hours/week. Overtime is paid after 48 hr / week.
Training: Pre-opening training programs and on-the-job training.
Performance: Minimum 1 per season; opportunity to discuss performance with supervisor,
Evaluations: Identify needs and interests for development.
Payroll: The Resort uses a direct deposit payroll system, a bank account is required.
Accommodations & Meals: Staff residence; one or two per room depending on the demand.
Other Benefits: One complimentary spa treatment for staff. Complimentary meal for staff and a guest in Churchill’s Restaurant.
Employees are entitled to complimentary golf and a 50% discount on power car and club rentals, 20% discount on Pro Shop Merchandise
Uniform Requirements: Uniforms are supplied, depending on the position the employee may have to supply some aspects of their uniform requirements.
Use of Facilities: Pool, fitness centre, golf. Other activities; game room with pool table, T.V. room, basketball hoop, volleyball, organized sports, wireless internet access and social events.
Relocation in fall: Attempt to identify new employees for those interested.
Response to Applications: Interviews conducted in March. All applicants must apply online and have a valid email address.
WE ARE A SMOKE FREE ENVIRONMENT
There are designated smoking areas for our guests as well as designated areas for our employees.
To apply please send resume and cover letter to pines@digbypines.ca and be sure to include the position you are applying for in your cover letter and subject line of the email.
Closing Date: January 30th 2020