BHTM Summer Internship: Digby Pines Bell Person


Do you like to be on the move vs. tied to one location? Do you like to smile and say “hi, how might I help you today?” Do you like the idea of helping guests with their luggage and/or driving them to locations around town? If so, the role of Bell Person/Van Driver is for you.

In the role of Bell Person and Van Driver, you will

  • Be the Smile that Greets the Guest — offer a warm welcome, say good morning, open a door, ask how you might help.
  • Be the Hands that Help – open doors, assist with luggage, help guests to the front desk, take luggage to/from their room, offer insights about your hotel, its amenities or the local area.
  • Be the Guests Local Source of Transportation — combine your excellent motor vehicle skills with your knowledge of the local area to drive passengers safely to and from your hotel to their destination. Ensure the hotel van is clean and ready to go including having a full tank of gas. Report any vehicle maintenance issues to management.
  • Help Where You Can — keep your hotel entry area clean and tidy, help guests with special requests, make room deliveries, notify management or maintenance of any issues you observe.
  • Be a Safety & Security Agent — follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed.

Job Requirements

1 year of prior hotel or related experience preferred. A Chauffer’s License is helpful but not required; however, you must possess an excellent driving record, verified by Motor Vehicle Administration report. The ability to communicate effectively in English is essential. Physical requirements include the ability to work long hours, Medium work — Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task. The right candidate will possess the ability to bend, stretch, twist or reach with your body and arms and will be able to work under variable temperatures and noise levels. The ability to push a full luggage cart is essential. The ability to stand and/or walk for long periods of time without sitting or leaning is required.

Digby Pines Resort….

85 pleasing rooms and suites, 31 cottages with one, two and three bedrooms, on 300-acres property.

Churchill’s Restaurant and Lounge – 100 seats

19th Hole Club House, casual dining 45 seats – Banquet Facilities, up to 275 people.

Rural setting, town of about 2500 on the Annapolis Basin/ Bay of Fundy.

Work site….

Normandy Style Chateau nestled on beautifully landscaped grounds.

Residences adjacent to the Resort

2 ½ hour drive from Halifax, 3 hour ferry to Saint John, 1 ¼ hour drive to Yarmouth

We offer opportunities to….

Attend a Department Head Meeting – Help plan and organize staff events.

Join an employee committee – Job shadow in your own or other departments.

The award/recognitions won by Digby Pines Resort ….

  • One of the Best Places to Work in Atlantic Canada by Progress magazine and Best Companies Group – 2013 to 2018
  • TOP 101 Companies in Atlantic Canada by Progress magazine, which ranks the region’s leading corporations by revenue for the 2012 through 2018
  • Best Places to Stay and Play in Atlantic Canada Runner Up 2015
  • Trip Advisor Certificate of Excellence Winner 2012-2018
  • Rated “Best Cuisine in Atlantic Canada” by Golf Course Ranking Magazine.
  • Rated by Score Golf magazine as the “4th Best Kept Secret Golf Resort in Canada”.

What makes our property “unique & special…

Located on the Annapolis Basin/Bay of Fundy – Highest tides in the world.

Stanley Thompson Championship Golf Course.

Celebrating 90 Years in 2019!

Operating Season: May to October with preference to applicants available for the full season.

General Information: Resort with 147 rooms, suites and cottages on 300-acre property.

  • Rural setting, on the Annapolis Basin/Bay of Fundy.
  • Restaurant 100 seats a la Carte – 4 Diamond From CAA/AAA dining guide.
  • Buffet 60 seats, Banquet facility 275 and Club House 45 seats.
  • Innovative Continental Cuisine – making use of local products

Work Schedule: Subject to position, can be 25 – 48 hours / week on 5 or 6 day schedule. Shoulder season, i.e., May, June and October expect fluctuating hours, it could be less than 40 hours/week. Overtime is paid after 48 hr / week.

Training: Pre-opening training programs and on-the-job training.

Performance: Minimum 1 per season; opportunity to discuss performance with supervisor,

Evaluations: Identify needs and interests for development.

Payroll: The Resort uses a direct deposit payroll system, a bank account is required.

  • Payroll is deposited bi-weekly, which includes 4% vacation pay.
  • Insure that you have sufficient cash for the first 4 weeks of employment.

Accommodations & Meals: Staff residence; one or two per room depending on the demand.

  • Payroll deduction for residence is $15.45 per week/ $30.90 bi-weekly.
  • Bedding (twin bed) and towels are NOT supplied, please ensure that you supply your own.
  • Laundry facilities available for your personal use
  • Staff cafeteria meals are $3.65 purchased as a meal ticket for 10 meals $36.50 which is deducted from your bi-weekly pay.
  • Dining at the 19th Hole Restaurant at (50% off) and Churchill’s (20% off).
  • Employees and Guests dining with the employee are entitled to a 20% discount on food purchase excluding alcoholic beverages

Other Benefits: One complimentary spa treatment for staff. Complimentary meal for staff and a guest in Churchill’s Restaurant.

  • Complimentary one night stay at a Signature Resort
  • Special staff rates available at other New Castle properties
  • Employees are entitled to a 20% discount on Spa Service and Products
  • Employees are entitled to a 20% discount on Gift Shop purchases excluding tobacco products.

Employees are entitled to complimentary golf and a 50% discount on power car and club rentals, 20% discount on Pro Shop Merchandise

Uniform Requirements: Uniforms are supplied, depending on the position the employee may have to supply some aspects of their uniform requirements.

Use of Facilities: Pool, fitness centre, golf. Other activities; game room with pool table, T.V. room, basketball hoop, volleyball, organized sports, wireless internet access and social events.

Relocation in fall: Attempt to identify new employees for those interested.

Response to Applications: Interviews conducted in March. All applicants must apply online and have a valid email address.

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WE ARE A SMOKE FREE ENVIRONMENT

There are designated smoking areas for our guests as well as designated areas for our employees.

To apply visit the following website: https://recruiting.adp.com/srccar/public/RTI.home?c=2171607&d=ExternalCareerSite-CA#/

Closing Date: January 30th 2020