BHTM Summer Internship: Cabot Links Villa/Residence Attendant

Built by dreamers, for dreamers.

As a Villa Attendant at Cabot, you will have the opportunity to create lasting memories for every guest, ensuring that guest villas are comfortable, inviting and clean. The ideal candidate must have a true passion for providing a high level of customer service, be organized, and attentive to details.

Core Accountabilities:

• Consistently offer professional, friendly and engaging service
• Clean all assigned villas including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish villas with supplies, check villa inventories.
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned villas
• Deliver and retrieve items on loan to guest villas (e.g. Ice buckets)
• Assist guests with information on resort amenities and directions
• Return and properly tag all lost and found articles into the Housekeeping Office
• Follow departmental policies, procedures and service standards
• Ensure amenities and villa storage area is clean and tidy for inspection and up to standard for safety

• Regular care of fine furniture, including spot and/or stain removal, and fine art pieces
• Evening duties include nightly turn-down service
• Resort Custodian duties when required
• Report necessary repair items to Maintenance department, this includes but is not limited to damaged/burned out light bulbs, dripping faucets, running toilets, etc.
• Comply with proper security, fire regulation, and all health and safety policies
• Other duties as assigned by management

Qualifications:

• Previous housekeeping experience an asset

• Positive attitude and excellent organizational, communication, and interpersonal skills
• Highly responsible & reliable

• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to handle multiple duties under pressure
• Ability to work flexible hours – weekends and evenings as required
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands:

• Spending long hours moving, walking, sitting, standing, kneeling, pushing, pulling, and lifting
• Frequent lifting and carrying up to 35 lb
• Occasional ascending or descending, stairs and ramps

To apply, send a cover letter and resume to Megan_Ringer@cbu.ca