BHTM Summer Internship 2020 – Deerhurst Resort (May – October 10th or later) – Ontario [LifeGuard]

Career Opportunity

We are “the best place to experience everything Muskoka has to offer”. We are looking for the right people to join our team who are dynamic, caring, and enjoy servicing the needs of others.  If you love working in a fast pace environment and have the ability to effectively adapt to change, we would like to hear from you!

Lifeguard

Position Summary

The Lifeguard will be responsible for the safety and care of each of our guests and team members who frequent the pool areas.  He or she explains and ensures that rules, regulations and policies are adhered to.  He or she is responsible for the cleanliness and organization of the pool areas and are also responsible for providing exceptional and professional guest service at all times.

Duties & Responsibilities

• Recognizes and greets all guests and team member first
• Provides exceptional and professional service to our guests and team members
• Ensures the well-being of our guests and team members by being alert to and reporting potential hazards
• Models all Deerhurst Resort Standards while caring for the guests, co-workers and owners
• Comfortable making responsible decisions and develops recommendations for effective problem solving

• Ensures the well being of guests and team members in the pool area by watching for potential hazards
• Attends to any guest complaint to ensure the guest need is met, dialogue with guest is tracked, follows-up with leader
• Explains and enforces pool regulations, rules and policies
• Ensures cleanliness of pool area and that equipment is maintained throughout the day
• Ensures all equipment is in proper working order
• Assists with pool service
• Reports any problems to the leader
• Responds and reports to first aid and emergency situations
• Clears and closes the pools if necessary
• Completes all other duties as assigned

 Skills, Abilities & Attributes

• Guest oriented with an outgoing, sincere, helpful, caring and friendly personality

• Able to work well with others and independently

• Able to take initiative within given guidelines
• Pays precise attention to detail, order and cleanliness
• Has exceptional energy, flexibility and professionalism
• Enjoys offering exceptional service and meeting the needs of others
• Has effective communication skills (verbal, listening, writing)

• Is self motivated, with high level of enthusiasm
• Has strong interpersonal skills

• Able to adapt in a fast pace, constant changing environment within a dynamic work schedule

• Able to maintain composure and objectivity
• Able to handle problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Able to evaluate and select among alternative courses of action quickly and accurately
• Is flexible with their schedule, able to work long hours, shift work, evenings, weekends and holidays as business levels require

Education & Experience

• National Lifesaving Certification
• Previous experience as a lifeguard an asset
• Must be at least 16 years of age
• First Aid, CPR and AED required
• Bronze Cross
• L.S. Certificate
• Boaters license is an asset

To apply please email your resume and cover letter to student_jobs@cbu.ca