BHTM ONLY – Cabot Links – Bell Person

Requirements

Reports to: Manager, Front Desk
Location: 18 Cabot Lane, Inverness, NS, B0E 1N0
Job Type: Seasonal Full-time
Position Overview: A Guest Attendant with Cabot serves to help guests with their luggage, escort guests to their rooms, and show them the resort amenities. They may also assist guests with directions and give them suggestions on where to shop, eat, or visit.

Qualifications:

  • High school diploma
  • Must possess a valid Class 4 driver’s licence and provide a clear driver’s abstract; ability to drive standard and automatic transmission vehicles
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards

Physical Demands:

  • Ability to spend long hours moving around, walking, sitting, standing and crouching while performing other duties
  • Ability to lift, carry, push, pull, or otherwise move luggage and objects up to 50 lbs

Responsibilities

  • Open the door and greet all guests at the main entrance of the resort in a warm and professional manner, make them feel welcome and anticipate their needs before they arise
  • Recognize and welcome all new and returning guests with “Welcome to Cabot” or “Welcome back to Cabot Mr./Mrs./etc.”
  • Escort all guests checking in to their accommodations following hotel procedure, inform them about all room features, resort facilities and emergency procedures
  • Assist guests with their luggage and acknowledge them by name
  • Valet duties as required including parking guest vehicles
  • Make deliveries to guest rooms as instructed
  • Store and retrieve luggage, golf clubs and other objects for guests
  • Store and retrieve rental clubs for guests
  • Assists with cleaning rental clubs after use
  • Be aware of daily hotel activities, group and VIP arrivals. Communicate special guest requests to the Guest Services Manager
  • Ensure the lobby, bell closet and work areas are clean and presentable at all times
  • Offer assistance to all guests and provide them with information requested and directions, escorting the guest whenever possible
  • Offer assistance with transportation requests
  • Comply with Cabot health and safety legislation
  • Other duties as assigned by management

Application Details

To Apply:

Please send your resume and cover letter to careers@cabotlinks.com by  April 1, 2017.